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Bluetooth keyboard connection issue

I am trying to pair my apple Bluetooth keyboard to my pc running windows 10. My comp finds the keyboard but does not produce a code along with the request for a code. I have paired my computer to my phone, with a BT speaker and to another computer. I have paired the keyboard with my phone, another PC running windows 10 and a mac, all with no issues. The only issue seems to be between my computer trying to connect with this keyboard which actually it used to be connected with when I first had the computer. Any suggestions?
I have factory reset the apple keyboard, I have uninstalled my other keyboard before trying to pair with the Bluetooth... I've held down control W while trying to pair... ?

Please help.

I didn't find the right solution from the Internet.

Motion graphics video company



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